SIM CARD SWAPPING

Unauthorized SIM changes, sometimes called SIM swapping or SIM hijacking attacks, occur when a customer’s phone number is transferred to a different SIM card or eSIM profile under the control of a criminal.  If the criminal is successful they can intercept phone calls and text messages. This includes any one time security text or phone call messages.

Please click your cell phone provider for direct links on Sim Card Swapping and how to add SIM protection

Verizon Customers 

TMobile Customers

Consumer Cellular- To add Line Protection to your account, please call Customer Service at (888) 345-5509. 

Xfinity Mobile Customers

Cricket Wireless

Optimum Mobile 

2 FACTOR VERIFICATION ON EMAIL 

As an added security measure you should add two-factor (2-step) verification to your email account. 

The common email providers where you can locate those steps are below.

Most profile 'icons' are located in the top right corner of your home email page. You will be asked to verify your password or identity before accessing these settings which is normal.

Yahoo Mail - Sign into your account. Open your profile or Account info and navigate to Account Security. Find 2-step verification and turn it on.  Choose your method to obtain your code. There are on screen instructions to follow.

Google Mail- Sign into your account. Click on your profile icon and select Manage my Account. Once the Google Account screen opens, click on Security & sign-in. You will see on this page a section called How you sign into Google.  This is where you can turn 2 Step Verification On.

Hotmail - Sign into your account. Click on Manage how I Sign in.  Under Additional security, Two Step Verification and turn on 

AOL- Log into your AOL account, go to the AOL Account Security Page and turn on Two Step Verification

ATT- Log into your account. Go to Profile or Account settings and look for Sign-in info or Security to enable Verifcation

Comcast- Log into  your Xfinity account, navigate to Account settings, select Xfinity ID and Security, Click on two-step verification and follow the prompts