Selected Professional Activities (at NACUFOK)
Presentations
Strategic customer relationship management (CRM) of financial institutions and future customer management plan of credit unions, Seminar for the 30th Anniversary of Credit Union Research Institute, NACUFOK, Daejeon (Apr 12, 2018)
Current status of credit union customers and future customer management plan, Special Seminar for Customer Management, NACUFOK, Daejeon (Mar 6, 2017)
Forum Coordination
2017 Joint Forum of National Assembly Research Group and National Credit Union Federation of Korea for Inclusive Finance and Small Business Support, National Assembly Building, Seoul, South Korea (Jul 7, 2017)
2016 Association of Asian Confederation of Credit Unions Forum, Incheon, South Korea (Sept 5 – 11, 2016)
Translator
2017 Association of Asian Confederation of Credit Unions Forum, Colombo, Sri Lanka (Sept 16 – 23, 2017)
2016 China International Microfinance Summit, Beijing, China (Nov 29 – Dec 1, 2016)
Instructor
Credit Union Employee Training Programs, NACUFOK Training Center, Daejeon, South Korea
- Topic: Strategic Business Planning and Coordination (Jun 2018 / Apr 2018 / Nov 2017)
- Topic: Business Analysis (Mar 2018)
Exchange Training Program of Association of Asian Confederation of Credit Unions, NACUFOK Training Center, Daejeon, South Korea
- Topic: Credit Unions’ Partnerships (Nov 2017)