Last updated: 9 September 2026
At Juldiith Box, we respect your privacy and are committed to keeping your personal information safe. This Privacy Policy explains what information we may collect when you place an order or contact us, how we use it, and how we protect it.
When you place an order or contact us, we may collect information such as:
Your name
Email address
Phone number
Shipping and billing address
Order details
Payment-related information necessary to process your order
Any other information you voluntarily provide to us
We only collect information that is reasonably necessary to process your order, communicate with you, and provide our services.
Your information may be used to:
Process and manage your orders
Contact you regarding your order
Arrange shipping and delivery
Provide order updates
Respond to questions or customer service requests
Process payments through Wise
Handle refunds, cancellations, or exchanges
Keep records of orders and transactions
Improve the Juldiith Box website and customer experience
We will not use your personal information for unrelated purposes without your consent, unless required or permitted by applicable law.
Payments for Juldiith Box orders are processed through Wise. We do not intentionally collect or store your full Wise password, credit card number, or other sensitive payment credentials on our website.
Payment information may be processed and handled by Wise according to their own privacy policy and terms.
We do not sell or rent your personal information.
We may share necessary information with third parties when it is required to complete your order, such as:
Wise for payment processing
Shipping and courier providers for delivery
Service providers that help us operate the website or manage orders
We will only provide information that is reasonably necessary for the relevant purpose.
When an order is shipped, your name, address, phone number, and other necessary delivery information may be shared with the relevant courier or shipping provider.
Once the parcel has been handed over to the shipping provider, delivery and customs procedures are handled according to the provider's and destination country's requirements.
Our website may use cookies or similar technologies where necessary for the website to function properly.
Third-party services used on the website may also collect information according to their own privacy policies.
We take reasonable steps to protect the personal information we receive from unauthorized access, loss, misuse, or disclosure.
However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.
We may retain your personal information for as long as reasonably necessary to process orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal or accounting requirements.
When information is no longer needed, we may securely delete or dispose of it.
Depending on where you live and applicable privacy laws, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
If you would like to make a privacy-related request, please contact us at juldiith13@gmail.com.
Juldiith Box may use third-party services such as Wise, courier services, website hosting providers, or other services necessary to operate the shop.
These third parties may have their own privacy policies and terms. We recommend reviewing their policies to understand how they handle your information.
We may update this Privacy Policy from time to time to reflect changes to our business, website, or applicable requirements.
Any updates will be posted on this page with a revised "Last updated" date.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Juldiith Box
Email: juldiith13@gmail.com