July 2022 Courses

Businesses thrive when the right management tools are adopted. These tools promote effectiveness and efficiency. According to Harvard Business Review, tools such as Strategic Planning, Customer Relationship Management, Strategic Alliances, Core Competencies and Lean Management have enjoyed higher usage and have yielded higher satisfaction over the years.

The Process & Total Quality Management course has therefore been put together to drive home the relevance of continuous improvement, which aligns with the concept of Lean Management.

Ultimately, participants are expected to walk away with clear guidelines for creating value through optimisation of resources.

This course is ideal for Officers and Managers in process, production, plant and operations management.

Running a successful and sustainable business does not happen by chance. It requires working with vision, goals, strategies and objectives; whiles recognising the place of transparency and accountability. When any of these elements is missing, progress can at best be transient, and long term success will be ever more elusive.

Every corporate leader's toolkit should therefore include the ability and commitment to effectively apply governance, leadership and management in a nonconflicting way, and yet still not in isolation.

This 2-day course on Governance, Leadership and Management brings to all participants the opportunity to understand how these three elements can be imbibed and demonstrated to guarantee long term business success.

This course is designed mainly for Executives and Managers.

Document Management is all about putting in place a protocol to guide you in storing and retrieving documents. As simple as it sounds, the process can be laborious if not properly managed, with far reaching implications such as:

• Knowledge gap

• Negative brand image

• Loss of productivity

• Decisions made on flawed information

• Duplication of efforts

The Academy has therefore designed this course mainly for Officers and Clerical Staff to help improve document management across the Group, ultimately leading to effective knowledge management.

Are you hoping to broaden your knowledge on the features, principles, objectives, thrust areas, strategies and techniques of Supply Chain Management? Then join this 2-day course designed for Supply Chain Management professionals.

The outcome of this course is expected to support the centralised procurement agenda being driven in the Jospong Group.

Register now to join this course!

The overarching objective of this course is to hone the negotiation skills of participants and help them develop strategies and techniques to achieve success at the bargaining table.

The course will cover the following topics:

• Negotiation dynamics, and preparing for uncertainty at the negotiation table.

• Crafting an agile negotiation strategy, one that makes it possible to change circumstances at the negotiation table.

• Resolving minor negotiation bottlenecks before they blow out of proportion.

• Securing maximum value for the organisation through negotiations.

• Refining personal behaviour and approach to be more effective as a negotiator.

If you are in a Business Development, Sales or Marketing role, then you should be interested in this masterclass. Join this course to learn about:

• The development of a strategic marketing plan

• Service marketing

• Marketing research

• Unconventional and creative marketing

• B2B and trade marketing

• High impact prospecting

• Sales pipeline management

• Sales force management

The objective of this course is to increase the level of financial awareness of trainees, and also foster the use of financial information in making both short-term and long-term decisions at the functional and organisational levels.

Participants will be taken through the key concepts underpinning effective financial management, while gaining practical insights into how financial information is used for decision making.

This course is designed for Managers and Team Leads in non-financial roles who require a better understanding of key financial concepts and information for decision-making in their roles.