Jacob Anderson

Using GoCOS! to report tree issues and damage helps improve the City's response

News story from KOAA NBC Channel 5 on the use of the City's service request app GoCOS! to improve efficiency in storm response

Building Trust Through Community Engagement And Performance Measurement

Panel discussion with Matt Fulton from Polco

• "How does your community build trust?"

• "What systems do you have in place for tracking performance in community engagement?"

How to be a Digital Diplomat, Summer 2022

Summer 2022 event to launch European Digital Democracy Exchange's "Be a Digital Diplomat" compendium, featuring long-form article collaboration with Lauren Hug, titled "Digital Marketing: A Trust-Building Tool for Government Communicators"

• Compendium Launch Event

• "Be a Digital Diplomat" Compendium

GovLoop Featured Contributor, Spring 2022

Invited to return to the "Featured Contributor" program for GovLoop to write articles on improving public participation, digital engagement, and equity of government services.

• It's Tricky: What Run-D.M.C. can teach us about hybrid public meetings

• Balancing power for better public outcomes

• Secret professional development for community engagement

• Text finds a way: how to break through and connect with your community

• Text finds a way, vol. II: The Pandemic Edition

The Point of Engagement (Public Sector Network)

Fall 2021 Presentation for Public Sector Network's Citizen Experience event

Webinar link (must register for access)

Digital Marketing: Trust-Building Tool for Government Communicators

Spring 2021 Collaboration with Lauren Hug (#DigitalKindness) on strategies to build trust in governments on social media.

Article on European Digital Diplomacy Exchange

"Designing for Accessibility Makes you a better Human," ICMA PM Magazine, March 2021

Republication of an article I wrote about engaging people with disabilities to improve outcomes for all.

Article in PM Magazine

EngageCOS portal launch, Fall 2020

Filterable portal to connect community members with projects that include public participation. Visit coloradosprings.gov/EngageCOS to explore.

ReCentering Public Life: Beyond COVID-19 (UCCS School of Public Affairs discussion series), Fall 2020

Local governance and the recentering of public engagement

TEDx Colorado Springs Salon, Summer 2020

Let's Make Government Work Better, Together

GovLoop Featured Contributor, Summer 2020

Guest blog series for GovLoop focused on improving Public Participation and Community Engagement during COVID-19

• Our Audience is Unique: Showing Empathy for Internal Stakeholders

• Designing for Accessibility Makes You a Better Human

• A Checklist for Digital Public Meetings

• Bringing Community Members into your Service Design Process

• Connecting Community Feedback to Implementation

• Pandemic-Proofing Public Participation

• Embracing User Feedback for Sustainable Results

• Building Teams for Better Public Participation

• Civic Superheroes, Episode 1: What's Your Origin Story?

• Civic Superheroes, Episode 2: Adventures in Civic Education

Public Participation: High-Performance Government's Early Warning System

Guest Blog: ELGL/Cartegraph's Jam of the Month, June 2019

The Point of Engagement talk at ELGL & Cartegraph's High Performance Government conference, Denver, 10/12/2017

The Future of Public Participation talk at #FuturisticCities, University of Colorado - Colorado Springs, 2/16/2017

2017 Citizen Engagement talk at 1 Million Cups Colorado Springs, 1/25/2017

OpenBudget Financial Transparency website launch, June 2017

Waze & Colorado Springs Connected Cities partnership, 2016

YourCOS: Citizen Engagement Strategy, SpringsTV18

Colorado Springs website redesign presentation, Code for America Summit 2014

#sustainovation: Attitude and Analytics, Code for America Summit 2012