Using GoCOS! to report tree issues and damage helps improve the City's response
News story from KOAA NBC Channel 5 on the use of the City's service request app GoCOS! to improve efficiency in storm response
Building Trust Through Community Engagement And Performance Measurement
Panel discussion with Matt Fulton from Polco
How to be a Digital Diplomat, Summer 2022
Summer 2022 event to launch European Digital Democracy Exchange's "Be a Digital Diplomat" compendium, featuring long-form article collaboration with Lauren Hug, titled "Digital Marketing: A Trust-Building Tool for Government Communicators"
GovLoop Featured Contributor, Spring 2022
Invited to return to the "Featured Contributor" program for GovLoop to write articles on improving public participation, digital engagement, and equity of government services.
The Point of Engagement (Public Sector Network)
Fall 2021 Presentation for Public Sector Network's Citizen Experience event
Digital Marketing: Trust-Building Tool for Government Communicators
Spring 2021 Collaboration with Lauren Hug (#DigitalKindness) on strategies to build trust in governments on social media.
"Designing for Accessibility Makes you a better Human," ICMA PM Magazine, March 2021
Republication of an article I wrote about engaging people with disabilities to improve outcomes for all.
EngageCOS portal launch, Fall 2020
Filterable portal to connect community members with projects that include public participation. Visit coloradosprings.gov/EngageCOS to explore.
ReCentering Public Life: Beyond COVID-19 (UCCS School of Public Affairs discussion series), Fall 2020
TEDx Colorado Springs Salon, Summer 2020
Let's Make Government Work Better, Together
GovLoop Featured Contributor, Summer 2020
Guest blog series for GovLoop focused on improving Public Participation and Community Engagement during COVID-19
The Point of Engagement talk at ELGL & Cartegraph's High Performance Government conference, Denver, 10/12/2017
The Future of Public Participation talk at #FuturisticCities, University of Colorado - Colorado Springs, 2/16/2017
2017 Citizen Engagement talk at 1 Million Cups Colorado Springs, 1/25/2017
OpenBudget Financial Transparency website launch, June 2017
Waze & Colorado Springs Connected Cities partnership, 2016
YourCOS: Citizen Engagement Strategy, SpringsTV18
Colorado Springs website redesign presentation, Code for America Summit 2014
#sustainovation: Attitude and Analytics, Code for America Summit 2012