The Point of Engagement: Resources

Resources to further explore civic engagement

Resource list to support "The Point of Engagement: Lessons from our Citizens" presentation at ELGL's High-Performing Government conference

• QUESTION 1: Purpose of Engagement
  • Waldo Canyon Fire Social Media experience
• QUESTION 2: Locus of Engagement
  • Experimental Modes of Civic Engagement in Civic Tech
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• QUESTION 3: Innovations in Engagement
  • Design thinking in Government
    • Ariel Kennan, Service Design Studio @ NYC Mayor's Office
    • Jess McMullen, Situ.org
    • Cyd Harrell, 18F (Federal digital services guidance)
  • User research & civic tech participation
    • SmartChicago Civic User Testing Group: the CUTGroup Book
    • Laurenellen McCann
    • Dan X O'Neil

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