Portfolio

At the beginning I called myself a Web Designer. I taught myself how to do it in order to make a website for my band. I learned Photoshop and Illustrator and worked my way over to HTML and CSS. I also attended Mass College of Art for 2 years to learn about Graphic Design & Typography, started a freelance business, and became the manager and in-house Web Designer of a Computer Cafe in Arlington where I made many sites like these for small business customers.

Working at start-up HeyWire was my chance to learn about the Mobile industry and Mobile design as well as the beginning of my transition from Product Management back to UX. I personally created the UI mock-ups and all final production graphics for all of the company's applications on Mobile (iOS & Android) and Web. In addition I also worked with a junior Product Manager to deliver weekly reports on all aspects of the HeyWire Consumer application... churn, revenue, ARPU, social media, etc as well as maintain the Product Roadmap and Requirements Documentation. At HeyWire I worked with Component Libraries, specifically Apple iOS and Google Material. I also interacted a lot with Users/Customers... running one-on-one interviews, focus groups, and product demos, and attending numerous trade shows and conferences.

At Invoke I was the sole UX resource working closely with a team of Developers, Product Managers, and Researchers... converting an older installed platform to a contemporary SaaS model... designing and building everything in-house. I grew to love the whiteboard as a UX tool there and really developed my "UX Requirements" concept which is similar to business logic-type Requirements but is focused more specifically on the functionality in the UI. It was also my first opportunity to create a bespoke Design System and a reusable Component Library. At Invoke I did all my high resolution design work in Adobe Illustrator with a side-helping of Photoshop and CSS.

At Sovos my title was UX/UI Architect. While I was there I did a lot of hands-on work on the UX Component Library and also worked directly on numerous software applications on the platform.

As the senior UX resource in the flagship office I was responsible in large part for the Information Architecture of the new administration system that tied all the applications together. I acted in a quasi-Product role for the Platform team for 18 months.

I interacted frequently with stakeholders... internal as well as customers... doing application demos, usability interviews and testing, and running design workshops.

I also contributed regularly to the development of Sovos's UX processes themselves... both from within my UX team, with our mandate of creating an all-new Design System, as well as in a process development team which was charged with improving our Agile processes and how they integrated with UX. I taught a number of junior Product Managers and Designers to use my system of UX Requirements to stay perfectly aligned with what their teams were developing.

At Charles River Development I'm up to my usual tricks... working with a wide variety of internal Product Development teams on SaaS software design for our Investment Management Solution. Low-res wireframes and flow diagrams, high-res wireframes, and fully functional prototypes... I produce whatever is required for each project.

I've been responsible for producing most of the design specifications for our new UX Component Library and I am actively involved with the development of the CRD Design System.