WEBSITE: Website overview

HOMEPAGE:

• Featured Tours: 

  • Showcases popular and new tour packages with brief descriptions and starting prices.

• Search Functionality: 

  • Allows users to search for tours by destination, departure date, or tour name.

• Special Offers: 

  • Highlights current promotions and limited-time deals such as "Red Hot Deals" and limited-time introductory offers, providing travelers with opportunities to secure value-added packages and discounts.

NAVIGATION MENU:

• Destinations: 

  • Organized by continent and country, enabling users to explore tours specific to their desired locations.

• Tour Types: 

  • Categories such as 'Solo Travel,' 'Rail Journeys,' and 'Cruise Tours' help users find packages tailored to their interests, as well as: Classic, Independent, Platinum, Private, Small Group, and Tailor-made tours, catering to different travel preferences and budgets.

• Inspiration: 

  • Provides travel articles, guides, and tips to assist in trip planning.

With a clear and organized layout, users can easily access information about destinations, tour types, special offers, and company details. The site also includes a search function to help users find specific tours or information quickly.

TOUR LISTINGS:

• Detailed Itineraries: 

  • Each tour page offers comprehensive day-by-day itineraries, inclusions, exclusions, and accommodation details.

• Departure Dates and Prices: 

  • Users can view available departure dates along with corresponding prices.

• Customer Reviews:

  •  Insights from previous travelers about their experiences.

BOOKING PROCESS:

• Traveler Hub: 

  • After booking, customers gain access to a personalized portal to manage their bookings, make payments, and access important travel documents.

CUSTOMER SUPPORT:

• Live Chat: 

  • Real-time assistance for any inquiries or issues.

• Comprehensive FAQs: 

  • A detailed section addressing common questions and concerns.

Emphasizes award-winning customer support, offering 24/7 assistance to travelers. They also provide a 7-day cooling-off period for bookings, allowing customers peace of mind when planning their trips.

The website encourages visitors to join their community of over 700,000 members to receive first access to exclusive tour, cruise, and rail packages, as well as travel news and inspiring content.