Embedded Files
In the Aircall app, the History tab provides a comprehensive overview of your past call activities.
Within this section, you can:
VIEW CALL LOGS
Access a chronological list of all your inbound and outbound calls, including details such as call type (e.g., outgoing, missed), associated line, and caller information.
LISTEN TO CALL RECORDINGS & VOICEMAILS
Replay recorded conversations and voicemails directly from the app to review important details or for quality assurance purposes.
ADD NOTES & TAGS
Enhance call entries by appending notes and tags, facilitating better organization and future reference.
ASSIGN CALLS
Delegate specific calls to team members for follow-up or action, ensuring efficient task management.
Note: These features are designed to help you efficiently manage and review your call activities within the Aircall app.
Keyword: call history, call log, recent activity, call records, inbound calls, outbound calls, call tracking
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