Embedded Files
Instead of raising concerns to the Operations team through tickets, all internal queries are accomplished through task.
TASK FORMAT
Task Title Format: Supplier Name - Request (eg. Journeyscapes - Request for Airport Transfer)
Due Date: Tomorrow or Next business day
Priority Level: All tasks are processed on a first-in, first-out (FIFO) basis. However, please tag any bookings departing in less than 30 days as Urgent. (Add **Urgent** to Task Title too)
Queue: MNL Ops - all tasks
Assignee : Assign tasks as per our Ops Delegation. If unsure, leave it as "No Owner." Our MNL Ops Leads, Kevin or Jayrold, will triage and escalate to MEL if necessary.
Keywords: handover to ops, operations task, CS to ops, internal ops ticket, forward task to operations
Page updated
Google Sites
Report abuse