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Please be reminded that room allocation requests are determined at the time of customer check-in.
The Operations team does not have the capability to pre-assign rooms in advance.
CS should not raise a task to OPS Team but instead educate the customer that it will be provided at the time of check-in.
update as of 14/04/2025
Keywords: room allocation, room request, room assignment, hotel room request, rooming list, room preference, hotel allocation, room arrangement, accommodation request, guest room request, room setup, rooming allocation, traveler rooming, hotel assignment, room config, room share request, room type request
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