Instead of raising concerns to the flights team through tickets, they will now be handling issues through tasks.
TASK CREATION FOR FLIGHT REQUEST
Ensure Detailed Information:
When raising the task, provide as much detail as possible for the flight specialist to action effectively.
Use Snippet:
Utilize the snippet #Flighttask for consistency and completeness.
Create Task from Deal Page:
Always raise the task directly from the customer's deal in HubSpot.
Flight Specialist Review:
The assigned flight specialist will review the task, take necessary action, and tag the person who created the request once completed.
Keywords: flight issue task, new air concern, flight task creation, flight problem follow-up