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This terminology is used at IV to describe a 3rd party booking that is requested and comes back from the supplier as unable to be confirmed.
This can mean the entire tour is unavailable, or one component is not available, or that an upgrade or cabin preference is unavailable.
All Date UA bookings are currently being handled by the MEL Customer Service Team. An email will be sent to the affected booking offering options to the customer.
OPTIONS AVAILABLE TO THE CUSTOMER
Depending on the circumstances and eligibility, customers may have the following cancellation options:
ALTERNATIVE DATES/CABINS
Depending on the circumstances and eligibility, customers may have the following cancellation options:
IV CREDIT
Customers receive a credit for the value paid, plus an additional $250 per person.
FULL REFUND
A full refund may be granted in specific cases, subject to the terms and conditions of the booking.
Keywords: supplier unconfirmed, date ua, unable to confirm booking, unconfirmed availability
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