BOOKING: Payment invoice registration

When we received a payment notification from the customer, please follow the following process: 

1. Categorize the ticket to Finance Payment Remittance.

2. Get the payment reference number from the email of the customer and add it on the BE. (Image 1&2)

3. Acknowledge the email and educate the customer that they can add the payment reference in TH. 

4. Close the ticket.

Note: This is very important, for a pending booking to not be automatically cancelled by the system.