This page will guide you should a customer requests to add a middle name to the booking.
update as of 19/3/25
For land-only tours without rail or flights, middle names are not required. You do not need to raise a task to add a middle name in these instances.
Middle names are required for some rail tickets and all bookings that include internal or international flights.
If a booking includes flights, please ensure you notify the flight team accordingly.
Keywords: name update, passenger name fix, booking name change, name correctionÂ