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YouTube Video Streaming Pack
Q. What is YouTube Video Streaming Pack?
The YouTube Video streaming Pack is a time based data plan that allows customers to watch videos on YouTube from a data enabled device.
Q. Who can subscribe to YouTube Video Streaming Pack?
A. All MTN Customers can subscribe to any of the YouTube Video Streaming Packs
Q. How do I subscribe to YouTube Video Streaming Pack?
A. You can subscribe to any YouTube Video Streaming Pack via SMS by texting the plan specific keyword to 131.
See table above for keywords
We have also simplified customers access to all the video streaming packs on the network through a code by sending ‘YouTube’ to 131
Q. What are the different YouTube Video Streaming plans available?
A. They are 1 hour, 3 hours and Youtube Night Pack (12am-5am)
See table above for details
Q. Can I purchase multiple YouTube Streaming Packs?
A. Yes, but only when the current plan expires (when the allocated time elapses). For example, if you have a 1hour plan, you can only buy another plan when the 1hour time has been utilised.
Q. Can I stream videos from other sites?
NO, the YouTube streaming pack can only be used to watch videos on YouTube.
Q. What happens if my YouTube data plan expires?
A. As soon as the time expires, you will receive a notification to activate another YouTube bundle.
Q. Will I be able to rollover my unused data?
A. NO, your YouTube data resets to zero at the end of the specified time. You will need bto buy another YoTube bundle or any other data plan.
Q. Is my YouTube streaming data unlimited?
A. NO, fair usage policy applies.
1 hour plan is 400MB 24hours
3 hours plan is 1.2GB 24hours
Night (12am – 5am) plan is 500MB 24hours
Night (11pm - 6am) plan is 2GB weekly
Q. How do I check my YouTube Video Streaming bundle balance?
A. To check your YouTube Streaming data balance, simply dial *559*18# .
Q. Will my YouTube Plan be auto-renewed?
A. NO, there is no auto-renewal for YouTube video streaming park.
Q. Can I share my YouTube Video Streaming Pack?
A. No, you will not be able to share your YouTube Video pack.
Q. When does the allocated streaming time start?
A. The timer starts once you start watching a video on YouTube.
YOUTUBE PLUS BUNDLE
The YouTube Plus Bundle is a special streaming data pack that gives MyCustomer 1GB data to watch videos on YouTube and 500MB to access any other websites from a data enabled device for N500.
HOW TO SUBSCRIBE TO YOUTUBE PLUS BUNDLE
v SMS: Text “YPD” to 131
v USSD: Dial *131*3000#
POINTS TO NOTE
* All MTN Customers can subscribe to the YouTube Plus bundle
* MyCustomer can activate multiple YouTube Plus bundle and each bundle purchased will have its own unique expiry date
* Subscription will be auto renewed on the day of expiry if MyCustomer has active autorenewal and sufficient balance, a notification message will also be received before renewal and after renewal
* Unused data bundle can be rolled over
*The YouTube Plus bundle cannot be shared
* MyCustomer can dial *131*4# to check the data balance
* The Dedicated Account ID is 4541 while the Offer ID is 237