VTU ALIAS Number FAQs

*323#

Q.What is VTU ALIAS Top –Up number?

VTU Alias number enables customers top-up Airtime, data and other via VTU without giving out their phone numbers!

customer gives his/her ALIAS Number in-place of his/her number to any one that wants to recharge his/her phone.

Q.How do I get/generate my Alias Number?

MTN subscriber will dial *323# to generate an 11 digit Alias Number.

Alias number is generated once; customer does not need to generate number upon every VTU top request.

Q.Why is the Alias number 11 digit long and not 4 or 3 digits?

MTN has a big subscriber base of over 60 million and an 11 digit will generate enough unique numbers for all the subscribers that need Alias numbers

Q.Can I save my ALIAS number on my Phone address book?

Yes, you can save your ALIAS number on your phone book

Save the Alias number on your phone contact as MTN ALIAS 323

Q.Why do I have use MTN and 323 to save my ALIAS number?

Because some people have more than one sim card in their phones

Also 323 is the MTN USSD short code and it will be easy for you to remember

Q.Do I have to generate the number every time I want to Top Up with VTU?

No, it is a Permanent number Per MSISDN/Customer.

Where and how can I use the Alias number to recharge my phone or other people’s phone?

It can be used on all VTU platforms- ATMs, Quickteller, PAGA, PayArena, and other forms of VTU vendor Recharges , 3rd party recharges via USSD shot codes like 737, etc.

If I forget my Alias Number How do I retrieve ?

You simply dials *323#, Select “View” from options displayed to retrieve Alias Number.