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The MTN Community is a virtual community that acts as an information center where members can post, comment on discussions, collaborate, and give advice, on MTN products and services.
Q: Why should I join the MTN Community?
You enjoy the following benefits when you join the MTN Community;
• Speedy resolution of peculiar issues with products and services.
• Accurate hands-on/practical answers to queries.
• A platform for building trust and familiarity among customers.
• Minute delays and no unnecessary callbacks.
• Little time spent on hold or fetching required information.
• Readily available additional information to help you make the most of products, services, and promos.
Q: What information can I find in the Community?
• Information on MTN products and services (Devices, data, apps, roaming, calls, and business)
• Hacks and guides for using modem and Dongles, Smartphones and Tabs and Apps
• Quick resolution tips on MTN products and services (Voice, data, SMS, VAS, and Roaming)
Q: What can I do within the Community?
• Search for solutions or get information on MTN products and services through existing posts (without logging in or creating an account)
• Ask a question(s)
• Create a User account
• Create posts, like a post, reply to a post, report or flag a post, follow posts
• Receive In community mail: mail communication within the community
• Follow a community member within the community
• Create Educational/User tips
• Get rewards: earn points and redeem points
• Enjoy social media follow
• Follow a community member within the community
• Picture upload
Q: Where can I find the MTN community?
Users can access the MTN Community application from www.mtnonline.com > Personal > Support > Community
Q: Who can belong to the community?
Any MTN subscriber.