ELIGIBILITY CRITERIA

Only those who have registered and have been contacted by NPOWER for device collection.

HOW DO I REGISTER?

Log on to the npower website http://npower.gov.ng

FAQ

What is the N- Power Project?

BOI and MTNN entered into a business relationship for the purpose of actualizing the N-POWER Project of the Federal Government of Nigeria in employing 500,000 {Five Hundred Thousand} Nigerian graduates and providing a platform where most Nigerians can access skill acquisition and development.

Who is Eligible to collect NPower Device?

Only those who have registered and have been contacted by NPOWER for collection

What type of device is the NPower device?

There are a couple of vendor tablets used for these exercise…they include but are not limited to RLG tablet, Samsung tablets, Tecno tablets etc

How do I register?

Log on to the npower website http://npower.gov.ng

I can’t see my programme on device

You are required to go back to the MTN store where device was collected

My device is not working

You are required to contact after sales support…visit any MTN store to request for the vendor support in the event you were not given at collection

My data is exhausted?

750MB is provisioned every month from MTN. If you have exhausted you data you are required to purchase another data

I am unable to browse?

Check if there is value in DA 93 on Agility

How do I check balance on Npower?

*460*200#

Is the line in the N-POWER device a postpaid or prepaid line?

It is a Postpaid line provisioned under NPOWER

If yes, is there a credit limit?

YES

What is the credit limit?

NGN250

Can customers retain the N-POWER line after the program?

YES

Are there preloaded contents on the device?

YES. According to programmed enrolled by NPOWER.

If yes, will customers require data to access the pre-loaded contents?

YES

Will customers still enjoy the benefits on the N-POWER line after the duration of the N-POWER initiative?

The contract would have ended and user taken off the NPOWER parent account

What is the default tariff plan for the N-POWER line?

Agility shows Enterprise XtraValue.

Can the SIM be swapped if damaged or lost?

YES

If yes, will customer still enjoy free N-POWER data after SIM swap?

Yes

Will customers be able to use another MTN line on the N-power device?

YES

Will customers be able to use another device/phone with the N-POWER line?

YES

Can customers activate a data bundle plan whilst having an active N-POWER data plan?

YES

Does the rollover service apply for the N-POWER data balance?

MTN rules around DATA activations apply.

Is there a duration for customers to keep enjoying the benefits (750MB data bonus) on the N-POWER line?

For as long as the Program remains active and Contract with MTNN is sustained.