Embedded Files
Latest update: NIN Enrollment Deadline and more
Please be informed that MTN4ME formerly known as MTN Just 4U has been relaunched
The MTN4ME is an Inbound Campaign that offers dynamic Customer Value Management promotions to MyCustomer® that are eligible via a USSD menu, MyMTN App, CLM, & IVR
To view the offer that has been assigned to MyCustomer®, he/she will need to dial *121#.
The offer is time bound which means CVM offers have start and end date and cannot be auto-renewed.
Activation Channels for MTN4ME:
* USSD (Dial *121#)
* CLM (CCR’s recommendation in the Call Centre or the Walk-in Centre)
* My MTN App (click Mega Deal Zone on the home page and crack the eggs)
* Other upcoming channels (MTN Online and IVR 121)
Please be informed that the 50-50 depletion rule has been implemented on MTM4Me (1.e100% BOBR) offers on 30th April 2022
The adjustment implies that customers enjoying MTN4Me offer (BOBR 100%) will now have 50% of the BOBR bonus data bundle Da depleted first, followed by 50% of the main data DA. Afterward, the entire BOBR would be depleted and finally the main data bundle.
The MTN4ME offer ID (5043) is not assigned until Mycustomer activates any of the eligible bundles from any of the MTN4Me Channels, hence, seeing the offer on a line does not mean that when MyCustomer auto-renews the activated bundle he will get the CVM Bonus again.
It is important to note that CVM offers are not constant but changes from time to time, that is, the offer available today may not be the offer available for the same customer the next period.
Facts to Note:
* Please be informed Airtime Recharge through MTN OnDemand (bank and Card) on MTN4ME *121# is now possible.
* If MyCustomer enables auto-renewal for a data bundle activated using MTN4ME method, only the main data bundle will be renewed upon expiry.
* For MyCustomer to enjoy the double data, a fresh activation request has to be made via the MTN4ME platform.
* MyCustomer does not need to opt in for auto-renewal upon data activation from the CVM channels
MTN4ME Offer is designed to reduce churn and increase customer’s usage of voice, data & VAS thereby improving Customer Value Management (CVM) incremental revenue.
Page updated
Google Sites
Report abuse