Q. What is Music+?

A. Music+ is an online music service that allows users to stream or download music content on WAP, WEB, USSD & APP with their Data enabled handsets or devices.

-  Music+ provides various music service to users, such as Exclusive music, Albums, playlists, Radios;

-  The music portal allows users to perform various Operations, such as music streaming, HD Full Track downloading, callertunez setting, music sharing and Gifting.

Q. What’s the difference between Music+ and other internet music services?

A.

1) Music+ is the TOP1 music platform in Nigeria;

2) Music+ has quite a lot exclusive local music which doesn't exist on other music service;

3) Users can stream or download music with free data bundle;

4) Music+ usually organize various campaigns with stars and artists, Music+ users have large opportunity to join and meet their idol.

Q. How to access Music+ portal and experience Music+?

A. Users can experience Music+ through WEB, WAP, USSD and APP.

1) Access to  with the browser on PC or mobile phone;

2)Access to http://mpjamz.com with the browser on PC or mobile phone;

3) Dial *123*5# and select option 5 to access to Music+ USSD Portal;

4) Text ‘APP’ to 5900 and download the APP, and then install and run it.

Music+ service is available for PC, Feature phone and Smart phone.

Q. How can I get the Music+ APP?

A. Users can download the APP by sending the Keyword ‘Music’ to 5900 via SMS, it is available for feature phone and smart phone;

- Users will receive a message with an APP download address;

- Users can click to link to download the APP and install;

Q. Do I need to register for the service before I can enjoy the music?

A.

1) User without registration can stream 30 seconds only for each song.

2) Registered users can stream 50 songs for free each month.

3) Subscribers can stream unlimited music with data bundle for free;

- Users are required to register and be logged into the Music portal to use the various music services.

- User can register and login with MTN Phone number or their Facebook Account

Q. How much does it cost for the Music+ App?

A. To download the app is free but data charges apply.

Q. How can I subscribe to Music Plan and how to OPT-OUT? And how much does it cost?

- There are different affordable Music Plans for customers to choose from. Just send specific SMS Prompt to 5900

Q. What benefits can users enjoy when using the Music+ service?

A. Users can stream, offline, purchase, download, and share their favorite music and send the music as gifts to their friends and loved ones.

-  When users subscribe to any of the Music Plans, they can get FREE data bundle and stream unlimited music, they also can enjoy the Pricing discounts available for HD Full Track purchase.

Q. Can all MTN users use the Music+ service?

A. The Music+ is available to all MTN customers on Prepaid, E-Postpaid and Postpaid Plans.

Q. What devices can access the application?

A. The Music+ service is available on IOS, Blackberry, Android, KJAVA and Nokia devices.

-  For Blackberry 10 series devices, it is available on the Latest OS version

-  User also can access to Music+ portal which is compatible on all mobile phones and PC.

Q.  Do I get notified after my Music Plan bundle has Expired? If yes how can I stop it?

A. Yes, you get notified and can send specific SMS prompt to 5900 if you do not want to continue.

Q. How do I check my Music+ data balance?

A. You can check your balance by dialing *559*2*#

Q. How can I access to my music downloaded on the Application?

Music downloaded is available within the application under My Music.

Q. What are the available Music Plans and why must I subscribe to them?

A. When users subscribe to a Music plan, they can get FREE data bundle and stream unlimited music, they also can enjoy the Pricing discounts available for HD Full Track purchase.

Q. How do I Check for Music Download?

A. You can check for your Music download in “My Music” under download music.

Q. Do I get charged for downloading/gifting of Full track Music even when subscribed to a Music Plan?

A. Yes! You get charged for downloading full track music of your choice out of your main account. But this will be at a discount if you are subscribed to any of the Music plans.

Q. Can I listen to any of the available tracks without having subscribed to a Music Plan?

A. Yes, you can listen to any music of your choice for only 30 seconds within the app or portals without having an Existing subscription to a Music Plan.

Q. Can I set re-activate my Music Plan before expiration or change to another Plan?

A. Yes, you can re-activate your Music Plan before Expiry and change to another plan by unsubscribing first within the app and selecting another Music Plan