MTN CallerTunez Service

"Callertunez allows you change the “ring – ring” tone heard when people call you with a personalize tune of your choice.

Wondering what you can do with CallerTunez?

·        Express your mood.

·        Entertain your callers with your tune

·        Easy to use and set up

Visit callertunez.mtnonline.com/user and treat yourself to more Tunez

"CallerTunez Menu: 

Dial *410# & follow the prompt"

Cancel the Callertunez service

Send "Stop" to 4100 to cancel the Callertunez service.  

Frequently Asked Questions (FAQs)

Q.   How much does Callertunez cost?

A. Service costs N50/30 days or N20/7 days for each tune downloaded.

Q. How do I register for this service

A. Simply follow any of the steps below to register and subscribe:

• Dial *410# and follow the instructions on the menu.

• Send Tune code to 4100.

• Press 1 to copy a song from the called party.

• Visit the MTN CallerTunez Store via the website: callertunez.mtnonline.com/user

Q. What are the subscription channels for CallerTunez

A. The subscription channels for CallerTunez are:-

1. SMS – Send Tune code to 4100

2. USSD – Dial *410# and follow the instructions

3. WEB/WAP – callertunez.mtnonline.com/user

4. Press 1 to copy from the called party.

Q.  How do I copy the Tune of someone I called?

A. Press 1 while the tune is playing before the calling party picks the call.

Q. How often can I change the songs in my personal library?

A. You can change the songs in your personal library as often as you want.

Q. Do I pay for every change of song in my personal library?

A. Yes. Every new tune downloaded attracts a download fee.

Q. What is the maximum number of songs I can have in my personal library?

A. You can have a maximum of 10 songs.

Q. I want to gift a friend a tune, how do I go about it?

A. From the Portal (callertune.mtnonline.com/user)

• Select the Tune

• Click on “Present”

• Enter recipient’s number

• Click on “Submit”

B. Dial *410#, select the Tune and present it as a gift

Q. How do I confirm that my friend received the CallerTunez gift?

A. You will get an SMS to confirm the success or failure of the Caller Tunez gift.

Q. How do I auto-renew my song(s)?

A. Choose auto renewal option when you receive the confirmation message when subscribing to a tune.

Q. What happens to my tunez on expiration if I choose “One-off” at the point of subscription?

A.  Your tunez will be deactivated if you do not take any action when you receive the pre – expiry notification message.

Q. How do I know the tunez I have in my library?

A.  Send “LIB” to 4100.

Q. How do I delete a tune from my library?

A. Send “del+tunecode” to 4100 to delete a tune. For Example, del702439 to 4100.