This document provides the process for Quality Risk Assessment in compliance with ISO13485 for processes, products, events such as non conformance, as applicable and required by regulations
(Version at end of page)
Signed V2 NG 20.02.2025
The process covers all documents and process and products as defined in the SOP
Approval: Bruce Manuel
Changes: Nicholas Gilbert
Preventive Action - to prevent a hazard and/or risk from occurrence using a risk based approach and/or a risk assessment
Risk - combination of the probability of occurrence of harm and the severity of that harm
Hazard: Something with the potential to cause harm
Hazardous Outcome: A description of how someone could be hurt or damage could occur as a result of interacting with the hazard
Risk Rating: The overall judgement of the level of risk which may arise from the hazard, based upon the likelihood of the event occurring and the potential severity of the consequence
Mitigation / Control Measures: Method used to reduce or control risks arising from identified hazards; in consideration of mitigating (justifying / qualifying) circumstances, which are provided by the level of risk from the risk evaluation, the Control and Risk Management Decision
Residual Risk: The level of risk remaining once control measures have been applied to reduce
Probability - the extent to which an event is likely to occur, measured by the ratio of the favorable cases to the whole number of cases possible
Severity - measure of the possible consequences of a hazard; the fact or condition (of something bad or undesirable) happening / occurring, very great; intense
CCP - Critical Control Point is the point where the failure of a process, procedure, activity that could cause harm to customers and to the business, or even loss of the business itself.
SOP- Standard Operating Procedure
QMS - Quality Management System
SHEQ - Safety, Health, Environment and Quality
NCCA – Non Conformance Corrective Action
CCP - Critical Control Point
ISO13485 clauses 8.2.4 & 5.6
ISO14971:2012
PROCEDURE FOR PREVENTIVE AND CORRECTIVE ACTION AND HANDLING OF NONCONFORMING PRODUCT
Risk Management is covered in Design & Development (7.3) for manufactured products by the manufacturer
The standard mentions Risk (not limited to);
The Risks identified for Processes at the start of generating a new procedure and after a trigger for the review if the risk is identified as an outcome of management review, internal audits and any other identified improvement opportunity.
The risk is evaluated using the following table where the justification for determining a Risk Aspect as Low, Medium or High, for the Probability and Severity, is included in the table
Overall Risk is
High:High = High, Med:High = High
High: Med = Med, Med: Med = Med, Low:High = Med, Low: Med = Med
High:Low = Low, Low: Low = Low
refer Document
The guide of the general risk management process is followed for Manufacturers and for specific product risk a protocol, plan and record as a "RASE" Risk Assessment Safety Evaluation is performed with the following included in the document
a Risk Management Plan;
a report following:
Identify the Risk,
evaluation of the Risk and for Components & Product,
determination of the risk acceptance,
with Control Measures and
provision of a Risk reduction as required
The general process of Risk assessment is : Risk Quality risk management is a systematic process for the assessment (identification and Analysis), • evaluation, •control, • communication and • review of risks
The Assessment Criteria; the Product, system quality and safety evaluation is determined through the ALARP (as low as reasonably possible)
The standard “This means that risks have to be reduced ‘as far as possible’, ‘to a minimum’, ‘to the lowest possible level’, ‘minimized’ or ‘removed’, according to the wording of the corresponding essential requirement.”
Various techniques are not applicable.
A spreadsheet is used to record the Risk Assessment events refer Document for a template, which can be changed to suit the product, event, item; and activities in line with SANS ISO14971 (notations if (Step)) and SA GMP guideline;
1) PROCESS
2) Item
3) Activity
4) "Hazard Sources; KNOWN or FORESEEABLE HAZARD
5) "Type of Risk (Quality, Product Safety, OHS), catergorised Biological, Physical, Chemical, Allergenic, Analytical, System, not applicable (B, P, C, Al, An, S, n/a)
6) RISK EFFECT
7) SEVERITY x PROBABILITY (Rating step 3) go to Assessment Criteria
8) CONTROLS
9) Legal and Other Requirements
10) "Risk Reduction necessary Y/N (Step 4)"
11) (Risk reduction focuses on processes for mitigation or avoidance of quality risk when it exceeds a specified (acceptable) level (determined from the Assessment Criteria. Risk reduction might include actions taken to mitigate the severity and probability of harm)
12) "5 Terminate/Isolate/Substitute/Prevent, 4 Behaviour based/Training/Reduce, 3 Engineering/SOP, 2 Administrative/Recovery/Supervisor approval, 1 PPE/Treatment"
13) Detectability (H,M,L)
14) Risk Management Decision: Terminate, Treat, Tolerate, Transfer, Maintain "(Step 5 )
15) Control Measures - List SOP" / control description where applicable to mitigate the Risk / Hazard as established
16) CCP
17) "Risk Reducible Y/N (Step 5)"
18) "MANAGEMENT PLAN (Step 6)"
19) " MONITORING"
20) "VERIFICATION RESPONSIBILITY'
21) "RESOURCES"
22) "Residual Risk acceptable Y/N (Step 7)"
23) "Other Hazards introduced Y/N (Step 9)"
24) "All identified Hazards considered Y/N (Step 10)"
25) "Overall residual Risk Acceptable Y/N (Step 11)" - evaluation to verifying that the action does not adversely affect the ability to meet applicable regulatory requirements or the safety and performance of the medical device
26) "Plan and eta Date" to record planning and documenting action needed and implementing such action, including, as appropriate, updating documentation;
In the event that a CORRECTIVE ACTION is required then follow PROCEDURE FOR CONFORMANCE AND CORRECTIVE ACTION
In the event of non compliance follow SOP NON CONFORMANCE CORRECTIVE ACTION
[Risk Assessment to is found in SOP PREVENTIVE ACTION RISK ASSESSMENT refer Document]
The analytical reviews of internal audits, and any other quality related matters, are reported through Data Analysis to management and as part of the input to management review
The Trend analysis may identify any potential and recurring incidents, where corrective action must be reported at the management review to facilitate continual improvement.
Revision 2 NG 20.02.2025 Change of ownership.
Revision 1 New HJM 9.09.2024
Name Retained by/ in Retention period Hard copies Destroyed by
Quality Risk Assessment Management Representative 5 years Management Representative
Risk Based Approach each SOP