Suitecommerce – Helping You To Deliver Omni-Channel Experiences

Retail industry is changing at drastic pace. The expectations of customers are rising high. They need consistent experience regardless of channel. This is posing new challenges for retailers who are looking to reach out to prospective customers. Omni-channel commerce is the perfect solution to address these challenges. This is the practice of selling products across multiple commerce touch points (both online and offline) to maintaining brand and consistent customer experience across all the channels. Is there any cloud-base solution that can help in driving omni-channel experience? Oracle NetSuite SuiteCommerce is a comprehensive true SaaS solution that unifies ecommerce with back office systems, enabling businesses to succeed in this competitive world.

Ecommerce – Supporting Both Consumers (B2C) And Business Buyers (B2B)

NetSuite SuiteCommerce is cloud-based ecommerce that enables you to create amazing, flexible, & feature-rich web stores through which you can convert browsers into customers to increase online revenue. You can sell through multiple brands, languages and currencies atop the same ecommerce solution. Your responsive website will automatically adjust screen sizes to deliver seamless experience across different devices – computers, mobile phones and tablets.

Point Of Sale – Unifying Online And In Store Experience

With SuiteCommerce, retailers can unify physical and digital shopping experiences with in-store POS. Touch tablet UI screen and responsive design technology helps retailers to deliver seamless customer experience. Customers can access products point-of-sale and add them to an in-store transaction or can save to add back to their ecommerce wish lists. Shoppers can access purchases, returns and support requests regardless of channel.

Email Marketing – For Personalized Shoppers’ Engagements

SuiteCommerce enables you to run marketing campaign with personalized emails. NetSuite enables you to engage shoppers across email, SMS and web throughout every lifecycle stage. You can segment marketing database for data-driven marketing with SuiteCommerce. Trigger automated campaigns based on customers’ actions.

Order Management – for Flexible, Flawless Fulfillment

With integrated order management capabilities, NetSuite empowers you to meet and exceed rising customer expectations for omnichannel fulfillment. NetSuite supports wide range of fulfillment options, such as direct ship from warehouse, store fulfillment, drop ship and continuity/subscription programs. Omni-channel inventory visibility, distributed order orchestration, and order lifecycle dashboards and monitoring enable you to deliver the perfect order every time.

Customer Relationship Management To Deliver Single Customer View

Having customer relationship management platform as an integral part of your commerce platform, you will get unprecedented visibility into your customers’ browsing and shopping activities. With 360-degree view of customers, you can deliver personalized and consistent service to customers to ensure loyalty.

The Bottom Line

Thus, we can say that NetSuite SuiteCommerce can help you delivering omni-channel experience. If you are looking to hire NetSuite SuiteCommerce Advanced developers, then you should contact us. Our NetSuite SuiteCommerce Experts can provide you fully customized solution that perfectly matches your unique business needs.