Microsoft Outlook

UNIT STANDARD

SAQA ID 116945:

Use electronic mail to send and receive messages 

(NQF Level 2, 2 Credits)

PURPOSE OF THE UNIT STANDARD

This unit standard is intended for people who need to use electronic mail to send and receive messages either as a user of computers or as basic knowledge for a career in the ICT industry.

People credited with this unit standard are able to:

• Understand the concepts and terms of electronic messaging.

• Create and send an E-mail message.

• Receive and respond to e-mails.

• Work with multiple E-mail messages.

• Adjust settings to customise the view and preferences of the E-mail application.

The performance of all elements is to a standard that allows for further learning in this area.

UNIT STANDARD

SAQA ID 116935:
Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application

(NQF Level 2, 2 Credits)

PURPOSE OF THE UNIT STANDARD

This unit standard is intended for people who need to use electronic mail to send and receive messages either as a user of computers or as basic knowledge for a career needing this competency, like the ICT industry.

People credited with this unit standard are able to: 

• Explain legal, ethical and organisational issues in relation to the use of E-mail.

• Work with multiple E-mail messages.

• Manage E-mail messages.

• Use the address book facilities of an electronic mail application.

The performance of all elements is to a standard that allows for further learning in this area.

SAQA ID 258897:
Apply electronic messaging and calendar application

(NQF Level 2, 2 Credits)

PURPOSE OF THE UNIT STANDARD

This Unit Standard is intended for people who need to customise and protect electronic messages and maintain and up-date an electronic diary

People credited with this unit standard are able to: 

• Customising email settings.

• Applying security settings to messages.

• Creating and using contacts.

• Creating and using appointment/events.

The performance of all elements is to a standard that allows for further learning in this area.