Microsoft Outlook
2021-2024

(Beginners)

(ELK91-081)

Duration: 1 day @ 7 hours
or
2 days @ 3.5 hours per day
(Morning or Afternoon Sessions Available)

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees.

As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® 2021-2024 to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

Course Objective: In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options; and organize your mail.

This Microsoft Outlook course covers the following 8 modules: 

1. Getting Started with Outlook

2. Formatting Messages

3. Working with Attachments & Illustrations

4. Customising Message Options

5. Organising Messages

6. Managing Your Contacts

7. Working with the Calendar

8. Working with Tasks & Notes

 (Advanced)

(ELK91-082)

Duration: 1 day @ 7 hours
or
2 days @ 3.5 hours per day
(Morning or Afternoon Sessions Available)

Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it's likely that email technologies will continue to evolve with the changing needs of workplaces.

After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies.

Many organizations have implemented mail management systems that combine the back-end power of Microsoft® Exchange Server and the front-end intuitive user interface of Microsoft® Office Outlook® 2021-2024.

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items.

In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.

Course Objective: In this course, you will use Outlook’s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook backups and data file settings.

This Microsoft Outlook course covers the following 9 modules: 

1. Modifying Messages & Customizing Outlook

2. Organising, Searching, & Managing Messages

3. Managing Your Mailbox

4. Automating Message Management

5. Working with Calendar Settings

6. Managing Contacts

7. Managing Activities by Using Tasks

8.  Sharing Outlook Items

9. Managing Outlook Data Files