Microsoft Outlook
365

(Beginners)

(ELK91-139)

Duration: 1 day @ 7 hours
or
2 days @ 3.5 hours per day
(Morning or Afternoon Sessions Available)

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees.

As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Outlook® to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages; manage your contact information; schedule appointments and meetings; create tasks and notes for yourself; and customize the Outlook interface to suit your working style.

Note : Most Office 365™ users perform the majority of their daily tasks using the desktop version of the Office software, so that is the focus of this training.

The course material will also enable you to access and effectively utilize many web-based resources provided with your Office 365 subscription.

This includes brief coverage of key skills for using Outlook on the Web and OneDrive®.

Helpful notes throughout the material alert you to cases where the online version of the application may function differently from the primary, desktop version.

This course is the first in a series of two Microsoft® Outlook® for Office 365™ courses. 

It will provide you with the basic skills you need to start using Outlook to manage your email communications, contact information, calendar events, tasks, and notes.

Course Objective: In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options; and organize your mail.

This Microsoft Outlook course covers the following 8 modules: 

1. Getting Started with Outlook

2. Formatting Messages

3. Working with Attachments & Illustrations

4. Customising Message Options

5. Organising Messages

6. Managing Your Contacts

7. Working with the Calendar

8. Working with Tasks & Notes

 (Advanced)

(ELK91-140)

Duration: 1 day @ 7 hours
or
2 days @ 3.5 hours per day
(Morning or Afternoon Sessions Available)

Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it's likely that email technologies will continue to evolve with the changing needs of workplaces.

After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies.

Many organizations have implemented mail management systems that combine the back-end power of Microsoft® Exchange Server and the front-end intuitive user interface of Microsoft® Outlook®.

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items.

In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.

Note: Most Microsoft® 365 users perform the majority of their daily tasks using the desktop version of the Office apps, so that is the focus of this training.

The course material will also include helpful notes throughout the material to alert you to cases where the online version of the application may function differently from the primary, desktop version.

This course builds upon the foundational knowledge presented in the Microsoft® Outlook® for Office 365™ (Desktop or Online): Part 1 course and will help you customize a communication system well-suited to your work style.

Course Objective: In this course, you will use Outlook’s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook backups and data file settings.

This Microsoft Outlook course covers the following 8 modules: 

1. Modifying Messages & Customizing Outlook

2. Organising, Searching, & Managing Messages

3. Managing Your Mailbox

4. Automating Message Management

5. Working with Calendar Settings

6. Managing Contacts

7.  Sharing Outlook Items

8. Managing Outlook Data Files