FAQ

One of the staff members named Toshikazu Sato is able to speak English to some extent. As it could happen that he's out of office when you visit our office without any notice, it might be better to arrange an appointment by the following email or the meeting request form.

Email : imr.machineshop@grp.tohoku.ac.jp

Meeting Request Form : https://forms.gle/nztzY5gFs3QGVebEA

In most cases, the problem is in your proxy setting.  If you are using Windows 10,  open setting, select "Network & Internet" then open "Proxy" tab. Proxy setting should be the following.

1. "Automatically detect setting" should be on.

2. "Use setup script" should be on.

3. "Script address" should be "http://proxy.imr.tohoku.ac.jp/proxy.pac"

Just refer to the setting image.

The booking site is running in the Tohoku University Google Workspace domain. So you need to log-in with your Tohoku University Google Workspace account.

Those who without that account should visit the booking site below. Although it requires log-in with Google account, the account doesn't need to be in Tohoku University domain.

• Booking Site without Tohoku University Google Workspace account

We recommend Google Chrome as a browser.

Different rates will be applied depending on whether you belong to IMR or not. 

Rates for IMR members

1. 380 JPY per hour for making mechanical devices, parts or test specimens.

2. Law material fee. (Rate for each material is different.)

Rates for non-IMR members

1. 1000 JPY per hour for any type of requests.

2. Law material fee. (Rate for each material is different.)

Urgent request

Yes. If you are in a real rush, we could put "urgent priority status" on your request. However there's a limit. Each lab is given 80 hours a year for urgent priority request. After using up all the 80 hours, we can no longer give your request the highest priority.  It's also important to know that 80 hours of priority title is shared among your lab mates.  You also better be aware that when your request is prioritized, someone else's requests are sacrificed. 

Anyway we suggest you set up your research schedule with sufficient time leeway. Machining takes a lot of time. Our resources are finite. I hope you are beautiful-minded and willing to share the limited resources with your fellow researchers and students by clever planning of your research.

Yes, we can do the work unless there are technical problems. 

We can only anchor the pieces of furniture which are not newly purchased. You should get anchoring included in the contract when you purchase pieces of furniture.  We also cannot do the work if there are technical problems. The rate is 1000 JPY per hour plus the fee for anchor bolts.

Yes, we can do the work unless they are not newly purchased ones and there are technical problems. 

We cannot afford to have a staff member stay in the student machine shop all the time even when there's no user in the student shop, because there so many works to do. Reservations allow us to make good use of time.

1.  The receptionist could happen to be out of the office.

2. The receptionist could take a day off.

3. The receptionist could be doing machine work in the machine shop.

4. Sometimes multiple clients simultaneously visit us.  (Mostly in the afternoon.)

5. Sometimes the receptionist has to attend a meeting or training program.

6. When your request is about forging or rolling,  the forging/rolling expert needs to join our conversation, however he's usually busy with machine work in addition to forging and rolling.  It greatly affects the productivity or efficiency of the work when he is dragged out of work all of a sudden. 

7. The forging/rolling expert also could on leave when you visit us.

Tohoku university has been cutting back its employees significantly. Fewer and fewer staff members are taking care of researchers and students these days. If you'd like to have your requests done quickly, you better help us improve our productivity. Schedule-based working style allow us to concentrate on work better. I hope you understand.