Communication failures remain the leading cause of sentinel events in U.S. hospitals, accounting for nearly 70% of adverse events (Joint Commission, 2023).
The Emergency Department (ED) is especially vulnerable due to its fast pace, interruptions, and frequent transitions of care (Huff, Patel, & Li, 2023).
Standardized frameworks like SBAR (Situation, Background, Assessment, Recommendation) reduce errors by improving clarity and ensuring complete information transfer (Choi & Chang, 2023).
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