Policies

Return Policy

At ImperivmX, Due to custom order process ALL SALES ARE FINAL, However ...we take great pride in the quality of our suits. If for any reason you are not satisfied, we will accept returns under the following conditions:

• Returns are only accepted for items that are damaged during shipping or if there is a clear manufacturing defect.

• If your suit is damaged upon arrival, please contact us within 7 days of receiving your order with photos of the damage.

• We do not accept returns for suits that have been Worn, altered, or used.

• Custom or tailored suits are non-returnable.

• Once your return is processed, we will issue a refund or offer a replacement suit, depending on your preference.

Exchanges

We currently do not offer exchanges. If you receive a damaged item, please follow the return instructions above, and we will assist you in getting a replacement suit.

Shipping Policy

We aim to provide fast and reliable shipping to ensure your suit arrives in perfect condition. Here’s what you need to know:

• Domestic Shipping: We offer standard and expedited shipping options.

• International Shipping: Available on a case-by-case basis. Please contact us for a quote.

• Shipping times may vary depending on location, but we generally process orders within 2-3 weeks

Privacy Policy

Your privacy is important to us. We only collect the personal information needed to fulfill your order and provide you with the best service:

• What We Collect: Your name, shipping address, email address, and payment information.

• How We Use Your Information: To process orders, send you order updates, and improve your shopping experience.

• We Do NOT Share Your Information with any third parties without your consent, except for the purposes of fulfilling your order (e.g., shipping).

Terms & Conditions

By purchasing from Imperivm X, you agree to the following:

• All products are subject to availability. We reserve the right to cancel orders if an item is out of stock.

• We do not accept liability for damages caused during shipping. However, we ensure all items are packaged securely before dispatch.

• We reserve the right to update or change these policies at any time, and it is your responsibility to check for updates before making a purchase.

Discounts 

• Customers who receive a Imperivmx Business card will also be eligible  for a 15% discount on their purchase.  just make sure to present Card or input the code given on the card. 

• Cards are rarely given. only way to receive a card is if you get lucky. A way to get lucky is if you make a purchase or if its given personally by me in a one on one interaction