This can be a difficult part of the managing a team. While the Club will provide managers and families a broad overview of sought after volunteers, it is important to support families' expectations in this regard as well as confirm their support. If explained upfront by the manager, expectations can be managed and reliance on the same people can be reduced.

It is key to outline to families:

• what the roles are (canteen, bbq, umpiring, fundraising support)

• who can do it (players and parents)

• that there are few requirements if everyone is willing to help out

• if support is not provided, additional fees/fines may need to be paid for by the Club (this will increase fees).

Injury - Softball is prone to injuries despite all efforts to avoid them. If an injury is incurred during authorised training or on game day by a registered member (player or support personnel), an injury form should  be filled out - https://cdn.revolutionise.com.au/cups/softballact/files/nvcoe5mayp1adugd.docx. Note that this form is a secondary priority after the provision of first aid (contact the canteen for the first aid kit/member or contact 000).

Incidents - if something occurs during the course of a game that is inappropriate (e.g. abuse), you or the coach may raise the concern with the umpire (if they are in blue) and they should handle the issue. Where there is no umpire (in blue), you can/should get hold of a Club official or the Junior Coordinator. They will provide support to you. If the incident, however, cannot be addressed there and then and does not involve a direct risk to individuals (physical or otherwise), an incident and protest report can be raised. Talk to a committee member (or the Junior Coordinator) for support.

https://www.act.softball.org.au/incident/

If the incident involves any member of the Club, complaints should still be raised either through the report or (preferably) through the Club so that an investigation can be raised.

The team sheet is a requirement for all teams and can be used for risk management and reporting purposes by Softball ACT. Sheets will be provided to the manager/scorer at the commencement of the season (additional copies can be requested at any time)

It is the responsibility of the home team (the team mentioned first on the draw) to fill out the sheet prior to passing it onto the other team. This sheet can be filled out by the coach, scorer or manager.

The team list should be written in batting order (it can support filling out score sheets) and include positions (discussed in the scorer page). The sheet should also contain:

• listed votes for best on ground (3, 2, 1) for each team (in the right-hand columns)

• sign off by umpires

• details of who won

• notification of any intended incident/injury reporting.

The completed sheet should be photographed and forwarded to the Junior Coordinator and then the winning team is to place it in the red toolbox located in the clubhouse for further processing. 

Capturing and forwarding the sheet with recorded votes to the Junior Coordinator will assist in determining the end of season best and fairest awards.