Dr Catheryn Khoo-Lattimore has a PhD in Marketing and is an international speaker and master trainer in tourism.
She has a passion working with tourism businesses and organisations to humanise work systems and define transformational leadership for their productivity and well-being. To humanise means to put the "human" back in, to think, to reflect, to question, to be better. She has started and sold businesses for profit and experienced consulting for institutions and organisations; and also designed and conducted talent development training programmes for public-listed companies. Her latest project was with a Bhutanese resort conducting their tourism asset analysis and developing their branding strategy, and a future project will see her in Ecuador and Mexico working with female tourism entrepreneurs to develop their digital competencies. She recently completed the 2019 Australia’s Queensland Tourism Industry Council Digital Workforce Plan; a 2019 Tourism Strategy report for the Western Downs Regional Council in Australia; and the 2019 Global Report on Women in Tourism by UNWTO, UN Women, World Bank, Amadeus and GIS. Her work has been rigorously critiqued by international researchers and published in over 50 top tourism journals and 6 books. She teaches tourism business management at Griffith University, ranked second in the world for their tourism and hospitality programs.
She is the founder of Women Academics in Tourism (WAiT) and Advisory Board Member of the International Tourism and Investment Conference (www.itic.uk). She is also the Editor-in-Chief for Tourism Management Perspectives (an international journal ranked A in the Australia Business Deans Council and recognised as reputable in the American and European journal ranking list).
Nisha is a management consultant, corporate trainer and academic with more than 25 years extensive management experience in the Tourism, Hospitality and Events industry. As the Founder of Elevated Consultancy and Training, Nisha provides consultancy services to various international destinations including the Kingdom of Bhutan. She is also engaged in human capacity planning and development to enhance the quality of service provision in the global tourism industry. Due to her vision to empower women, Nisha founded the World Women Tourism (WWT), a global platform that is created for the advancement of women. It promotes their professional and entrepreneurial development by leveraging the growing global tourism industry and facilitating women’s participation in supply-chains, partnerships and collaborations with industry stakeholders. As a corporate trainer, Nisha was awarded several accolades in recognition of her outstanding work.
As an academic, Nisha lectures at the Murdoch University (Singapore campus) and her interest areas are sustainable tourism, tourism education, women in tourism, halal tourism and destination marketing. She is currently pursuing her Ph.D. focusing on tourism education. Capitalising on her wide experience and knowledge, Nisha is invited as a keynote speaker, thought leader, expert authority and panelist at major events internationally.