Privacy Policy

Last updated: 9 Jan 2025

This Privacy Policy explains how personal data is collected and used on High in the Mountains (the “Website”).

By using this Website or booking an experience, you agree to this policy.

1. Who is responsible for your data

The data controller is the individual guide operating this website (“I”, “me”).

I am based in Spain and operate in accordance with the EU General Data Protection Regulation (GDPR).

If you have any questions about your data, you can contact me via the email address provided on this website.

2. What data is collected

I may collect the following types of personal data:

• Name

• Email address

• Messages or booking notes

• Booking details (date, number of people, selected experience)

• Technical data such as IP address, device type and browser (via analytics tools)

I do not collect payment card details directly on this website.

3. How your data is collected

Your data may be collected when you:

• Submit a contact form

• Book an experience via Calendly

• Send an email

• Browse the website (via cookies and analytics)

4. How your data is used

Your data is used only to:

• Respond to your messages

• Manage and confirm bookings

• Send booking-related information

• Improve the website and user experience

• Comply with legal obligations

Your data is never sold or used for unrelated marketing.

5. Third-party services

This website uses trusted third-party tools:

• Calendly — to manage bookings

• Google Mail (Gmail) — to communicate with you

• Zapier / Zapier Agents — to automate booking and email workflows

• Google Analytics — to understand how visitors use the website

These services may process personal data according to their own privacy policies and in compliance with GDPR.

6. Cookies & analytics

Google Analytics is used to understand how visitors interact with the website.

This includes pages visited, time spent and device type.

You can control or disable cookies in your browser settings.

7. How long data is kept

Personal data is kept only as long as necessary to manage bookings, provide services and meet legal obligations.

You may request deletion of your data at any time.

8. Your rights under GDPR

If you are in the EU, you have the right to:

• Access your data

• Correct your data

• Request deletion

• Restrict processing

• Object to processing

• Request a copy of your data

To exercise these rights, contact me using the email on this website.

9. Data security

Reasonable technical and organizational measures are used to protect your personal data from unauthorized access or misuse.

10. Changes to this policy

This Privacy Policy may be updated from time to time.

The latest version will always be available on this website.