ORGANIZATIONAL COMPETENCY
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ORGANIZATIONAL COMPETENCY
Ability to develop and maintain effective relationships with others; notices and accurately interprets what others are feeling; shows understanding, tact, empathy, courtesy, concern and politeness.
Maintains good relationships within and outside the organization
Relates to people in an open, friendly and professional manner
Demonstrates an ability to meet and socialize with people at all levels
Maintains cooperative work relationships within the organization by building trust and respect
Makes a conscious effort to have informal or casual contacts with clients, staff and colleagues
Engages others and manages others’ feelings
Cooperates and works to gain support and commitment from others when performing tasks
Recognizes and manages difficult relationships
Demonstrates an ability to understand and interpret individuals’ concerns, motives and feelings, and recognizes strengths and limitations of others
Promotes commitment and loyalty among people in the organization
Accepts and evaluates feedback of associates and clients
Takes criticisms constructively
Develops relationships with the intent of achieving effective delivery of relevant services
Solicits feedback from peers and subordinates to evaluate work actions and decisions and strives to change if necessary
Demonstrates diplomacy by approaching others about sensitive issues in a non-threatening way
Promotes good working relationship
Fosters an environment conducive to open, transparent communication among all levels
Shows warmth and empathy for others and their situation while stating opinions in value-free language and treating all fairly
Manages difficult and complex interpersonal relationships effectively
Manages disagreements with others in ways that preserve working relationships
DIRECTORS
4: Director III
4: Director IV
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