Last updated: 2026

At HelloJob ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how your information is collected, used, disclosed, and safeguarded when you use our mobile application and related recruitment services.

(Tại HelloJob, chúng tôi cam kết tôn trọng và bảo vệ quyền riêng tư cũng như dữ liệu cá nhân của người dùng theo Nghị định 13/2023/NĐ-CP và các tiêu chuẩn bảo mật quốc tế.)

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1. Information We Collect (Dữ liệu chúng tôi thu thập)

a. Personal Account Information (Thông tin cá nhân cơ bản)

- When you register or sign in via OAuth (Google Sign-In, Facebook Login), we collect your name, email address, profile picture (avatar), and user ID.

- Additional profile details you choose to provide: phone number, date of birth, gender, address, work experience, education, skills, and certifications.

b. Media & Content (Hình ảnh, Video và Nội dung)

- Photos and Videos: We access your photos and videos only when you explicitly grant permission to upload Video CVs, job listings, company profiles, or feedback posts.

c. Location Data (Dữ liệu vị trí)

- With your permission (ACCESS_FINE_LOCATION and ACCESS_COARSE_LOCATION), we collect approximate and precise location data solely to suggest relevant job opportunities near you and enhance local job search.

d. Technical & Device Information (Thông tin kỹ thuật)

- Device model, operating system version, crash reports, IP address, and push notification tokens to ensure smooth service operation.

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2. How We Use Your Information (Mục đích sử dụng dữ liệu)

We use the collected information for the following legitimate purposes:

- To create and manage your account and authentication.

- Smart Job Matching: Matching job seekers with relevant recruitment orders and dispatching agencies.

- Facilitating Applications: Forwarding your job application and Video CV to verified employers when you choose to apply.

- Push Notifications: Sending real-time notifications about interview schedules, order updates, and chat messages.

- Security & Anti-Fraud: Detecting and preventing unauthorized access, fake profiles, and broker fraud.

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3. Data Sharing & Third Parties (Chia sẻ thông tin)

- Verified Employers: Your CV and profile are only shared with employers or licensed dispatching companies when you explicitly apply for a job or enable public CV visibility.

- No Sale of Personal Data: HelloJob strictly NEVER sells, rents, or trades your personal information to third-party advertisers.

- Legal Compliance: We may disclose information if required by competent government or law enforcement authorities under lawful process.

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4. Security & Encryption (Bảo mật & Mã hóa dữ liệu)

- Data in Transit: All data exchanged between the HelloJob mobile app and our servers is encrypted using HTTPS and TLS 1.3 protocols.

- Cloud Security: Data is securely stored in ISO/IEC 27001 compliant cloud infrastructure.

- Media Protection: Watermark technology is applied to Video CVs to prevent unauthorized copying and piracy.

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5. Your Data Rights & Account Deletion (Quyền của người dùng & Xóa tài khoản)

You have full control over your personal data:

- Access & Edit: You can review and update your profile information at any time within the app settings.

- Account Deletion: You can permanently delete your account and all associated personal data at any time via:

  + In-app: Profile → Settings → Account Management → Deactivate or Delete Account.

  + Web/Email request: Visit our Account Deletion page or email support@hellojob.com.

- Once deleted, your personal data will be completely purged from our active systems within 30 days.

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6. Children’s Privacy (Quyền riêng tư của trẻ em)

HelloJob is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

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7. Changes to This Privacy Policy (Thay đổi chính sách)

We may update our Privacy Policy periodically. Any substantial changes will be notified directly through the HelloJob application or via email prior to becoming effective.

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8. Contact Us (Liên hệ)

If you have any questions, feedback, or requests regarding this Privacy Policy or your personal data, please contact:

- Application: HelloJob - Global Jobs

- Email: support@hellojob.vn