Privacy Policy

Effective Date: 25/05/24

1. Introduction

Welcome to Headr! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our website and mobile application (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. Personal Information

• Account Information: When you create an account, we collect your name, email address, and other contact information.

• Profile Information: You may choose to provide additional information, such as a profile picture and bio.

• Communication: We collect information when you contact us, such as through customer support requests.

2.2. Usage Information

• Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

• Log Information: Our servers automatically record information when you use our Services, including your IP address, browser type, app settings, and the dates and times of your requests.

• Interaction Data: We collect information about your interactions with our Services, such as the pages or screens you view, the features you use, and the actions you take.

2.3. Location Information

• With your consent, we may collect information about your precise or approximate location through various technologies, such as GPS, Wi-Fi, and IP address.

2.4. Cookies and Similar Technologies

• We use cookies and similar technologies to collect information about your use of our Services and to provide a personalized experience. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

3.1. Provide and Improve Our Services

• To operate, maintain, and improve our Services.

• To personalize your experience and provide content tailored to your interests.

3.2. Communicate with You

• To send you updates, newsletters, and other information that may be of interest to you.

• To respond to your comments, questions, and customer service requests.

3.3. Marketing and Advertising

• To show you advertisements that may be relevant to you.

• To send you promotional messages and other information about our services and events.

3.4. Analyze Usage and Trends

• To monitor and analyze usage and trends to improve our Services and your experience.

• To understand how users interact with our Services and to gather demographic information.

4. Sharing Your Information

4.1. Service Providers

• We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.

4.2. Legal Compliance and Protection

• We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, and other legal processes.

• To protect our rights, property, and safety, as well as the rights, property, and safety of our users and others.

4.3. Business Transfers

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices

5.1. Account Information

• You can update your account information at any time through the app or website settings.

• You can delete your account by contacting our customer support.

5.2. Communication Preferences

• You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

• You can manage your notification preferences through the app or website settings.

5.3. Location Information

• You can disable location tracking through your device settings, but some features of our Services may not function properly without it.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, and alteration. However, no method of transmission over the internet or method of electronic storage is completely secure.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website and updating the “Effective Date” at the top of this policy. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.