Haruka 係 AI 朋友，同時提供香港生活工具。AI 回覆、公開資料同營養估算可能有錯；請核對來源。Haruka 唔係醫療、治療或者緊急服務。如有即時危險，請致電當地緊急服務；香港係 999。
一般支援、私隱、資料權利或舉報問題：haruka.admin@gmail.com
請描述問題、App 版本、iPhone 型號同 iOS 版本。如要附圖，請先遮住私人資料。唔好寄密碼、驗證碼、付款資料或者完整健康記錄。
你可以喺 App 嘅設定使用「刪除帳戶」。如果入唔到帳戶，請用上面電郵聯絡我哋；核實身份後會協助處理。裝置本機資料、分享及有限保留安排見私隱政策。
AI 回覆及語音嘅選擇可喺設定管理。需要相片、位置、通知、Apple Health 或裝置日曆嘅功能，會按你揀嘅操作要求相應權限；你亦可喺 iPhone 設定管理。允許一項權限唔等於同意所有 AI 處理。
對 AI 回覆有疑問，請用 App 入面嘅回報功能。公開駕駛報料係使用者未經核實嘅觀察，唔保證即時或準確；可以舉報內容、封鎖作者，亦可以刪除自己嘅報料。請先安全停車，再使用 App。
App 設定內可閱讀完整使用條款；本支援網站的使用條款子頁亦提供公開版本。
Haruka is an AI companion with everyday tools for Hong Kong. AI replies, public information and nutrition estimates may be wrong; check the source. Haruka is not a medical, therapeutic or emergency service. If there is immediate danger, contact local emergency services (999 in Hong Kong).
For support, privacy, data-rights requests or abuse concerns: haruka.admin@gmail.com
Describe the issue and include your app version, iPhone model and iOS version. Redact private information in screenshots. Do not send passwords, verification codes, payment details or complete health records.
Use Delete Account in the app’s Settings. If you cannot access your account, email us above; we can help after verifying your identity. The Privacy Policy explains on-device data, sharing and limited retention.
Manage AI replies and voice choices in Settings. Features that use photos, location, notifications, Apple Health or the device calendar request the relevant permission for the action you choose. You can also manage permissions in iPhone Settings. Granting one permission does not consent to every kind of AI processing.
Use the in-app reporting option for concerns about an AI reply. Public driving reports are unverified user observations and are not guaranteed to be current or accurate. You can report content, block an author and delete your own reports. Stop safely before using the app while travelling.
Read the full Terms in the app’s Settings. The Terms subpage of this support website also provides the public version.