Support information for the Haruka iOS app.
Haruka is an AI living companion app designed to help users chat, reflect, organize daily thoughts, and interact with a small digital living space.
If you need help with Haruka, please contact us by email:
Support email: haruka.admin@gmail.com
We will review support requests and respond when available.
Haruka currently supports sign-in with:
Apple Sign-In
Google Sign-In
If you have trouble signing in, please contact support and include:
The sign-in method you used
Your device model
Your iOS version
A brief description of the issue
Please do not send passwords or sensitive personal information by email.
You can delete your Haruka account in the app:
Settings → Account → Delete Account
Account deletion removes your Haruka account according to the app’s account deletion flow.
If you have questions about account deletion or account access, please contact support:
haruka.admin@gmail.com
For privacy, account, or data-related questions, please contact:
haruka.admin@gmail.com
Privacy Policy:
https://sites.google.com/view/harukaprivacypolicy
Terms of Use:
To be added before App Store submission.
Haruka is an AI companion app. Haruka is not a doctor, lawyer, financial advisor, emergency service, or licensed professional.
Information provided by Haruka should not be treated as medical, legal, financial, or emergency advice.
If you are in immediate danger or facing an emergency, contact local emergency services immediately.
Haruka 是一個 AI living companion app。如果你在登入、帳戶、刪除帳戶、私隱或使用上遇到問題，可以透過以下電郵聯絡我們：
haruka.admin@gmail.com
私隱政策：
https://sites.google.com/view/harukaprivacypolicy
如果你正身處即時危險或緊急情況，請立即聯絡當地緊急服務。
Last updated: June 12, 2026