Privacy Policy

Privacy Policy for GreatAmber

Last Updated: August 02, 2026

Welcome to GreatAmber. At GreatAmber, we are committed to protecting your privacy and ensuring that your personal and educational data remains secure. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information Collection and Use

We collect basic personal information to provide a personalized learning experience.

• Personal Data: Name, email address, phone number, and selected class/grade provided during registration.

• Usage Data: Information on how you use the app, such as video progress, quiz scores, and time spent on lessons.

2. Data Privacy & Security Shield

• Security First: The security of your study data and wallet is our top priority. We implement industry-standard encryption to protect your data from unauthorized access.

• No Data Selling: We strictly do not sell, rent, or trade your personal information to any third-party marketing agencies.

3. Course Data & Cloud Sync

• Encrypted Sync: Your video class progress and academic records are stored in an encrypted format on our secure servers. This allows you to log in from any compatible device and resume your studies exactly where you left off.

4. Wallet, Payments & Transactions

• Payment Verification: Wallet and transaction data are used solely for payment verification, balance management, and displaying your transaction history.

• Third-Party Payments: We use Razorpay as our authorized payment gateway. All financial transactions are processed securely by Razorpay. GreatAmber does not store your credit card details, CVV, or net banking passwords on our servers.

5. App Permissions & Storage Access

• Storage Permission: Our app requires access to your device's storage specifically to download and save premium PDFs, study materials, and offline videos.

• No Personal Access: We do not access your photos, gallery, or any other personal files on your device.

6. Log Data & Analytics

• We may collect information that your browser or app sends whenever you visit our service ("Log Data"). This may include your device's IP address, device model, operating system version, and app performance logs to help us fix bugs and improve user experience.

7. Data Retention & Account Deletion

• Your data remains secure as long as your account is active.

• Right to Delete: Users have the right to delete their accounts. Upon a deletion request (via App Settings > Delete Account or via Email), all personal data, wallet history, and progress records will be permanently removed from our servers within 24 hours.

8. Child Safety & Advertising

• Minor Protection: As an educational platform, GreatAmber is designed to be a safe space for students.

• No Ads: We do not show unsolicited advertisements or conduct invasive tracking, ensuring a focused and safe environment for minor students.

9. Cookies & Tracking

• Our website and app may use cookies and similar tracking technologies to track activity and hold certain information to improve the user experience and analyze traffic patterns.

10. User Rights (GDPR/Data Protection)

• You have the right to access, update, or delete the information we have on you. You can update your profile details directly within the app settings.

11. Policy Updates

• We reserve the right to modify this Privacy Policy at any time. Any changes will be updated on this page and will take effect immediately. We encourage users to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please reach out to us:

• Email: greatamber.official@gmail.com

• Phone: +91 9382493989 / +91 7602276801

• Registered Address: Bhagwangola, Murshidabad, West Bengal - 742135, India.