GlazeUp — Support
Need help with GlazeUp? You'll find answers to the most common questions below. If you don't find what you're looking for, contact us directly.
Effective date: April 13, 2026
CONTACT
For any question or issue, contact us at:
perso@fooshi.com
We respond within 2 business days.
Service Provider: Lionel Duport
Application: GlazeUp: Rizz AI Dating App
FREQUENTLY ASKED QUESTIONS
How do I restore my Gold subscription?
Open GlazeUp, go to Settings and tap "Restore Purchases". Make sure you are signed in with the same account used for the original purchase.
How many analyses do I get for free?
Free users receive 3 analyses per day. Credits reset every 24 hours. Upgrade to GlazeUp Gold for unlimited analyses.
My screenshot is not being analyzed correctly. What should I do?
Make sure your screenshot is clear and well-cropped. Avoid blurry or low-resolution images. If the issue persists, try again with a different screenshot.
Are my screenshots stored on your servers?
No. Screenshots are processed in real time by our AI and are never stored on our servers. Your data remains private.
How do I cancel my Gold subscription?
Subscriptions are managed directly by the App Store (iOS) or Google Play (Android). To cancel, go to your device's subscription settings and cancel GlazeUp Gold from there.
I was charged but I don't have access to Gold. What should I do?
Go to Settings in the app and tap "Restore Purchases". If the issue persists, contact us at perso@fooshi.com with your order confirmation and we will resolve it promptly.
The app crashes or doesn't load. What should I do?
Try closing and reopening the app. If the problem continues, uninstall and reinstall GlazeUp. Make sure your device is running the latest operating system version.
REFUND REQUESTS
Refund requests must be submitted directly through the App Store or Google Play. We are unable to process refunds directly. For assistance, contact Apple Support or Google Play Support.
LEGAL
For our Privacy Policy, visit the Privacy Policy page of this site.