You can permanently delete your PracticeTrax account directly from the iPhone app.
DELETE YOUR ACCOUNT IN THE APP
1. Open PracticeTrax and sign in.
2. Open the Account screen using the account button near the top of My Shows.
3. Scroll to the bottom of the Account screen.
4. Tap “Delete account permanently.”
5. Review the warning and confirm “Delete account.”
WHAT DELETION DOES
Deleting your account permanently removes your PracticeTrax account and associated access. This includes:
• Your PracticeTrax authentication account.
• Your saved account profile and email association.
• Your show entitlements and redeemed show-code access.
• Practice-session records associated with your account, subject to limited legal or security retention requirements.
• Downloaded PracticeTrax rehearsal tracks stored by the app on your device.
Account deletion cannot be undone. If you return to PracticeTrax later, you will need to create a new account and obtain valid show access again.
NEED ASSISTANCE?
If you cannot access the app or cannot complete deletion, email getpracticetrax@gmail.com with the subject line “Account Deletion Request.”
Send the request from the email address associated with your PracticeTrax account. For your protection, we may need to verify that you control the account before processing the request. Do not send your password.
We will respond with confirmation or any verification steps required. Requests are handled within the time required by applicable law.
REMOVING THE APP IS NOT ACCOUNT DELETION
Deleting PracticeTrax from your iPhone does not, by itself, delete your PracticeTrax account or server-side information. Use the in-app deletion option or contact us using the instructions above.
QUESTIONS
For questions about account deletion or retained information, contact getpracticetrax@gmail.com or review the PracticeTrax Privacy Policy.