The Scrum Master serves the Scrum Team in several ways, including:

• Coaching the team members in self-management and cross-functionality;

• Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done;

• Causing the removal of impediments to the Scrum Team’s progress; and,

• Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox.

The Scrum Master serves the Product Owner in several ways, including:

• Helping find techniques for effective Product Goal definition and Product Backlog management;

• Helping the Scrum Team understand the need for clear and concise Product Backlog items;

• Helping establish empirical product planning for a complex environment; and,

• Facilitating stakeholder collaboration as requested or needed.

The Scrum Master serves the organization in several ways, including:

• Leading, training, and coaching the organization in its Scrum adoption;

• Planning and advising Scrum implementations within the organization;

• Helping employees and stakeholders understand and enact an empirical approach for complex work; and,

• Removing barriers between stakeholders and Scrum Teams.