Week-3
dealing with the unproductive communication
Personalities
What Are the Big 5 Personality Traits?
How to remember the BigFive:
OCEAN (openness, conscientiousness, extraversion, agreeableness, and neuroticism) to remember the Big 5 personality traits.
CANOE (for conscientiousness, agreeableness, neuroticism, openness, and extraversion) is another option.
Please Understand Me: Character and Temperament Types
22 Tips To Better Care for Introverts and Extroverts
The Mom Test
The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you
They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point.
You shouldn't ask anyone if your business is a good idea.
It's a bad question and everyone will lie to you at least a little .
As a matter of fact, it's not their responsibility to tell you the truth.
It's your responsibility to find it and it's worth doing right.
Princing
It’s tempting to talk to customers about price.
Your customers — real or potential — will certainly have views about prices that they are keen to share.
Ignore them.
“It is not your customer’s job to set pricing. An optimal price is one that is accepted but not without some initial resistance” says Ash Mauyra explains in this great piece.
It is almost impossible to predict how a customer will react to a particular price by asking them. That’s because they don’t know how they will react.
They have no idea.
The first rule of pricing is: you do not talk about pricing
cognitive traits to study
companies leading scrum
Toyota SCRUM
You are a cost >>> First reduce waste.
First say, "I can do it." >>> And try before everything.
The workplace is a teacher >>> You can find answers only in the workplace.
Do anything immediately >>> Starting something right now is the only way to win.
Once you start something, persevere with it >>> Do not give up until you finish it.
Explain difficult things in an easy-to-understand manner >>> Repeat things that are easy to understand.
Waste is hidden. Do not hide it >>> Make problems visible.
Valueless motions are equal to shortening one's life.
Re-improve what was improved for further improvement.
Wisdom is given equally to everybody. The point is whether one can exercise it.
A Brief History of Scrum (Time)
Microsoft SCRUM
SpaceX SCRUM
Elon Musk SpaceX Agile 5 steps
Make requirements less dumb
Your requirements are dumb especially if a smart person gives them to you because you may not question them enough. Everyone is wrong sometimes.
People will put you in an unnecessarily small box. Make your box bigger.
Requirements must have an owner (a person not a department) who is responsible for maintaining information about the need to continue.
Always be deleting part of the process
If you are not occasionally adding things back in, you are not deleting enough.
The bias tends to be adding things to processes which are “in case we need it”.
This is how processes get out of control and lengthier than truly needed
Simplify or optimize
It is very common for smart people to optimize processes that should not exist.
We are trained to answer questions and solve problems… don’t be afraid to say that this problem is dumb
Accelerate cycle time
Go faster through each process.
Don’t do this before you get through the first 3 steps
Automate
Find ways to achieve process steps with little or no human intervention or cycle time.
Create automated feedback and process controls
Liftoff: Elon Musk and the Desperate Early Days That Launched SpaceX
"This is as important a book on space as has ever been written and it's a riveting page-turner, too." —Homer Hickam, #1 New York Times Bestselling Author of Rocket Boys
The dramatic inside story of the historic flights that launched SpaceX—and Elon Musk—from a shaky startup into the world's leading-edge rocket company.