Project Portfolio

Root causes not symptoms

ƒTo distinguish between the symptoms of problems and the root causes.

ƒTo investigate and address the root causes of business problems.

ƒTo consider the holistic view.

Business improvement not IT system change

To recognise that IT systems should enable business opportunity or problem

resolution.

To analyse opportunities for business improvement.

To enable business innovation and customer experience enhancement.

Options not solutions

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To challenge pre-determined solutions.

To identify and evaluate options for meeting business needs.

Feasible, contributing requirements, not meeting all requests

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To be aware of financial and timescale constraints.

To identify requirements that are not feasible and do not contribute to business

objectives.

To evaluate stated requirements against business needs and constraints.

The entire business change lifecycle not just requirements definition

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ƒ To analyse business situations.

ƒ To support the effective development, testing, deployment and post-implementation review of solutions.

ƒ To support the management and realisation of business benefits.

Negotiation not avoidance

ƒ To recognise conflicting stakeholder views and requirements.

ƒ To negotiate conflicts between stakeholders.

Paul, D., & Cadle, J. (2019). Business analysis (4th ed.). BCS Learning and Development Ltd