Background:
A newly established female salon in Sunderland aims to improve operational efficiency and customer engagement through a sophisticated digital solution for performance monitoring.
Problem Statement:
Currently relying on a manual system for tracking performance metrics, the salon faces inefficiencies and lacks real-time insights, necessitating a digital dashboard for accurate, timely decision-making.
Objectives:
Develop a comprehensive digital dashboard with customizable KPI tracking, trend analysis, and automated alerts to enhance real-time performance monitoring, support detailed analysis, and drive continuous improvement and strategic growth.
Deliverables
Business Case
RACI Chart
High Level Requirement List
Use Case Document & Diagram
Epic, Feature and User Story
TO-BE State Model
Wireframes/Mock-ups
JIRA Backlog Page
Test Scripts/UAT Results
Skill List (Matrix)