Creating an environment that is conducive to learning is important in any course that an instructor designs. For online and blended courses, the concept of social presence contributes to a successful learning environment. Social presence helps students to effectively engage with you and one another when communicating online.
Discussion boards, chat features, and web conferencing are all examples of tools that can enhance social presence while learning online. Intimacy and immediacy are two important factors to consider. Social presence is an important concept for the blended classroom because it has been shown to improve learning, interpersonal relationships, persistence, motivation, and satisfaction.
Online learners often feel isolated and helpless. An efficient help desk structure contributes significantly to making them feel supported.
Prepare for technical issues, by asking everyone to take part in a connection test before the sessions start.
Inform participants in advance: Duration of the lesson, learning goals, expectations, rules of conduct, tips how to learn
Communicate all of the details about how to handle the software in great detail. No matter how much you feel it’s obvious what to do, some may be confused.
Use a slight show: Slides are helpful to structure the lesson but avoid details and leave lots of space for writing and drawing and pictures instead of text
Variety adds spice: Explaining, performing, practicing, discussing, activating, group or partner work.
Limit each session to 60 – 90 minutes. Make sure you have breaks between blocks in long sessions.
When possible, keep the number of people attending small.
Motivate: Formulate expectations, emphasise relevance, encourage, control learning progress, recognise and reward achievements, make progress visible.
Your role as a moderator: You are less a presenter of concepts than a learning guide. The aim of the live lesson is to encourage learners to work together
Active listening: Ask the participants, e.g. to write their own script during the lesson, to summarize important elements, to fill in learning materials etc.
Involve learners: Invite the participants to speak, ask questions or make additions. Ask open questions. Formulate provocative statements, point out inconsistencies and ask questions to provoke debate or reactions. Ask the participants to show, write, draw on the whiteboard...
Keep learners alert: Ask frequent yes/no or OK questions and report the results back to everyone.
Quizzes: Prepare stimulating questions and quizzes (open, multiple choice, yes/no) and report the results.
Surveys: Have surveys answered, e.g. to determine previous experiences, interests, needs.
Tests: Have tests processed as homework and discuss them in the next live lesson.
Assignments: Send practice materials that the participants work on individually or in groups.
Application sharing: Let them work on applications in Application Sharings and comment what you see.