Browse help topics

How to login in App?

Notice:- Please enter only a 10-digit mobile number. Do not include any country code like +91, etc. It is why because this app will automatically add country code +91 before your mobile number. Some users or students do mistakes in writing country code. So, you are requested to enter only a 10-digit mobile number that you are using in your phone & make sure that number is active to receive simple message from Friends App.

Still have any problem about your mobile number. Let us know by email us at friendsappofficial@gmail.com

I did not receive 6-digit OTP (Problem)

Notice :- A 6-digit OTP (Verification Code) is sent to your mobile number that have you entered for login to the App.

Waiting for Auto-Verify:- If you are using the latest mobile then you'll not need to enter 6-digit OTP manually. We'll automatically verify OTP.


Tips for troubleshooting (OTP not received Problem Solution)

  1. Make sure you have entered 10-digit correct mobile number.

  2. Make sure that mobile number is active to receive simple message. If your incoming services are stopped on your SIM then recharge your mobile number before to get 6-digit verification code.

  3. If above the all have done & you still didn't receive any OTP then try close this App from Recent Tab or restart your mobile & open the App again. Your problem should be solved.

Warning:- If you have requested more than 5-times OTP in a day then you can not get OTP for login till 24-hours. After a day, you can again request for OTP.

Why I need to login to App?

You need to login in app because it helps us to manage your profile securely and it will also help you not to put your name or email repeatedly. We have a subscription plan. So, if you select any of the plan. We manage your data and validity on our server to make our service more easier for you after you log in. Your data is safe to us. Read our privacy policy

Why I need to verify my identity?

You need to verify your identity because it helps us to improve our service for you real subscribers on our app. More questions, read our privacy policy

Why we require Google Sign In?

We need your real email id to fetch your name, id & photo. It is an automatically process. Only you have to select your email id to continue to the next step. Google sign in makes more easy step for any student to sign in to our app because it is an easy and automatic process and almost all students use google service and email.

This will help us to-

  1. Automatically fetch some of your details from google.

  2. We can send you personalized offers, notices, events announcement & live classes link.

  3. If you ask any query on Friends App, then we'll reply to you on that email address you'll use to sign in App.

  4. If any class notes or pdfs will be available in future then you'll be notified via email.

Summary

Overall we want to say that if you sign in with google, you'll not need to add your details or email manually. All details will be filled up automatically.

If you still have a question, feel free to ask your query on friendsappofficial@gmail.com

Why we need your details?

We need your details to analysis and improve our app by adding more study materials in it. Your data help us to make it easier to understand that how many of you are from this or that area? There are a lots of factors, its not possible to share with you all. You can read our privacy policy


Important Notice

Your Email ID or Mobile Number is private to us. We do not share it to any third party.

Your privacy is very important to us. So, you can enter your mobile number or email without any hassle or suspicion. If you didn't find your questions above or you have any questions about your privacy, you can contact us.