Delete Account & Data Policy – FreshGa

Effective Date: 11/01/2026
Last Updated: 11/01/2026

FreshGa respects user privacy and provides users with the ability to delete their account and associated personal data.

This page explains how users can delete their FreshGa account and what data is removed.

1. How to Delete Your FreshGa Account

Users can delete their account using either of the following methods:

Option 1: In-App Account Deletion (Recommended)

1. Open the FreshGa app

2. Go to Profile / Settings

3. Select Delete Account

4. Confirm deletion

Once confirmed, your account deletion request will be processed.

Option 2: Request via Email

If you are unable to access the app, you may request account deletion by emailing us.

Send an email to:
📧 freshga.support@gmail.com

Include:

• Registered mobile number or email

• Subject: Delete My FreshGa Account

2. What Data Is Deleted

When an account deletion request is completed, the following data is permanently deleted:

• User profile information (name, phone number, email)

• Saved delivery addresses

• Order history linked to the account

• Authentication credentials

3. Data Retention

• Some transactional records may be retained temporarily if required by law or for dispute resolution

• Retained data is securely stored and not used for marketing or analytics

4. Deletion Timeline

• Account deletion requests are processed within 7 business days

• Once deleted, the account cannot be recovered

5. Important Notes

• Uncompleted or ongoing orders must be resolved before account deletion

• Deleting the app alone does not delete the account

• Account deletion permanently removes access to FreshGa services

6. Contact Information

For any questions related to account deletion or data privacy:

Email: freshga.support@gmail.com
App Name: FreshGa
Country: India