1. Acceptance of Terms
By accessing and purchasing from FloréaEssence, you agree to comply with and be bound by these Terms and Conditions, as well as any applicable laws and regulations. If you do not agree, please refrain from using our services.
2. Product Availability
While we strive to maintain accurate product availability, all items are subject to availability. In case of any issues, we will notify you promptly and offer alternatives or a refund.
3. Pricing and Payments
All prices are listed in the applicable currency and are subject to change without prior notice. Payment must be made in full before orders are processed. We accept payments via credit/debit cards and other specified methods.
4. Shipping and Delivery
We offer shipping to specified regions. Delivery times vary depending on location, and we are not responsible for delays caused by external carriers or customs. Shipping fees are calculated based on the delivery address.
5. Return and Refund Policy
Please refer to our separate Return and Refund Policy for details on how to return products, eligible refunds, and the process for reporting damaged or defective items.
6. Account Security
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
7. Limitation of Liability
FloréaEssence is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, except as required by law. We are also not responsible for issues caused by third-party services (e.g., delivery services).
8. Privacy Policy
Your personal information is handled according to our Privacy Policy. By using our website or making purchases, you consent to our collection and use of personal data as outlined in the policy.