Fix My Printer Not Printing Issue in Windows/Mac 

Simple step-by-step fixes to make your printer start printing again.

 Quick Fix Checklist

• Make sure the printer is ON, paper is loaded, and no paper jams.

• Check ink/toner – replace if empty.

• Ensure cables are connected or Wi‑Fi is working.

• Set your printer as Default Printer.

• Clear the print queue (remove stuck jobs).

• Restart devices: Printer → Computer → Wi‑Fi Router.

• Update or reinstall drivers and firmware.

• Try printing with USB once (to check if Wi‑Fi is the issue).

Common Reasons Printers Don’t Print

• Printer is offline or not connected.

• Print jobs stuck in the queue.

• Outdated drivers or firmware.

• Wi‑Fi issues (wrong network or weak signal).

• Paper size/type mismatch.

 Fix Printer Issue on Windows 10/11

1. Clear Print Queue

   • Go to Settings → Bluetooth & devices → Printers & scanners.

   • Select your printer → Open print queue → Cancel all jobs.

2. Set as Default Printer

   • In Printers & scanners, click your printer → Set as default.

3. Run Troubleshooter

   • Settings → System → Troubleshoot → Other troubleshooters → Printer → Run.

4. Restart Print Spooler

   • Press Win + R, type services.msc → find Print Spooler → Restart.

5. Reinstall Printer Driver

   • Remove printer → Download latest driver from HP, Canon, Epson, Brother, or Lexmark website → Reinstall.

 Fix Printer Issue on macOS

1. Clear Queue

   • System Settings → Printers & Scanners → Select printer → Open Print Queue → Cancel jobs.

2. Reset Printing System (deep fix)

   • Right‑click in Printers list → Reset printing system… → Re‑add your printer.

3. Select Correct Driver

   • When adding printer, choose AirPrint or Vendor Driver.

4. USB Test

   • Connect via USB → Add printer → Test print. If it works, Wi‑Fi is the issue.

 Fix Wi‑Fi & Offline Printer Issues

• Make sure printer and computer are on the same Wi‑Fi network.

• Use 2.4 GHz Wi‑Fi (better for printers).

• Restart Wi‑Fi router and printer.

• Add printer by IP Address.

• If supported, use WPS button to reconnect.

 Extra Tips

• Print a test page to confirm connection.

• Update drivers and firmware from manufacturer’s website.

• Use good quality ink/toner to avoid print issues.

• Print a color page once a week to stop ink from drying.

 FAQs

Q1: Why does my printer show offline in Windows?
A: Turn off “Let Windows manage my default printer,” set your printer as default, and re‑add it.

Q2: Mac shows “Filter failed,” what do I do?
A: Reset printing system, reinstall drivers, and re‑add the printer.

Q3: Why does my printer print blank pages?
A: Check ink cartridges, clean the printhead, and remove protective tape on new cartridges.

Q4: Why is my printer slow on Wi‑Fi?
A: Use 2.4 GHz Wi‑Fi, place printer closer to router, or try USB/Ethernet.